Privacy Policy

To provide the services on our site, we request and collect information about you, including details on your usage of the site and/or our services, but excluding credit card details. The following provisions are important; please read them carefully.

This privacy policy of i-esim.com is intended to explain how we may use your information. Subject to legal requirements, we may use the information described in this section, sometimes through third parties involved in our activities abroad, for the purpose of providing and operating the services.

If you have concerns about your data, please review this privacy policy carefully to understand the data collection and usage processes.

Cookies

Cookies are files placed on your web browser by the website or its service providers (with your consent). A cookie allows the website or service provider systems to recognize your browser and capture and remember certain information.

We use cookies for the following purposes:

• To remember various user preferences for your future visits to our site.
• To gather data on site traffic and to improve future interactions. You can set your computer to alert you each time a cookie is sent or to completely disable cookies. Note that by disabling cookies, some features that enhance your site experience may not function properly or may be completely disabled.

Information Collection and Use

We collect, store, and process information about you as detailed below:

• Information you provide to us and/or that we collect through your use of the site and/or services offered, or at the time of contacting us or any other communication with us.
• Information we collect or accumulate through the provision of services, including location data, location patterns, and traffic data, including browsing dates.

We may use this information, including through direct mail, for the following purposes:

• Providing services.
• Contacting you for maintenance purposes.
• Operating our services or those of other providers.
• Collecting payments due from you or for services provided through the site or our network.

We may also use the information for marketing purposes, including providing benefits, sharing promotions, sending advertisements and marketing offers, and conducting surveys. We are authorized to send advertisements via regular mail, direct mail, and/or electronically. Advertisements and marketing offers may come from us and/or third parties with whom we have commercial relationships. This consent is also given on behalf of anyone using your device. If you do not wish to receive advertisements and marketing offers, you can at any time stop receiving certain promotional messages by contacting our customer service center.

We may disclose information to third parties in the following cases:

• When we need the information or its transfer to defend against legal proceedings, claims, or your claims against us.
• To third parties providing you with services.
• To third parties providing us with outsourced services that require the use of information we are permitted to use ourselves.

Please note that we provide various services through different suppliers, some of which are outside Israel. In such cases, personal information about you will be transferred outside of Israel, in accordance with the law, and will be subject to the laws of the country where it is stored, which may differ from those applicable in Israel. We will take reasonable and standard protective measures to safeguard your privacy